Terms & Conditions.

In the Silk Gallery site you’ll find images of one of the numbers in the original print edition.

1-PREAMBLE

These conditions are intended to define the terms of sale between SILK GALLERY (hereinafter "We") and any person visiting or making a purchase via the site www.silk-gallery.com (hereinafter "You"), of the order to services, through payment and delivery.

By placing an order, you acknowledge having read the terms and conditions stated in this policy.

2-PRODUCTS AND ORDER

We offer you a full description of our products, their respective prices, the terms of payment and execution of the contract. We will only offer you available products within the limit of our stock. Otherwise we will inform you.

The illustrations or photos of the prints offered for sale have no contractual value, are presented for information only and do not engage the responsibility of the Gallery. 

The information concerning the order will be confirmed by e-mail. It will specify the registration of your order, as well as the acceptance of your payment. In addition, it will summarize the delivery address, the items ordered, and the price details.It should be noted that any order placed is irrevocable.

3-PRICES

For UK shipping Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not our responsibility. We invite you to obtain information on these aspects from the corresponding local authorities.

We reserve the right to modify our prices at any time, but the products will be invoiced on the basis of the prices in force at the time of order entry. At no time can the sums paid be considered as a deposit or down payment.

4-PAYMENT

To pay for your order, You have your choice of all the payment methods referred to in the order form. You guarantee Us that You have the necessary authorizations to use the payment method You have chosen, during the validation of the order form. We reserve the right to charge any bank charges caused by payments received. 

We reserve the right to suspend any order management and any delivery in the event of refusal of authorization of payment by bank card from officially accredited bodies or in the event of non-payment. In particular, we reserve the right to refuse to make a delivery or to honor your order, in the event that You have not fully or partially paid for a previous order or with which a payment dispute is being administered.

5- PACKAGING

All prints are wrapped lovingly in acid free tissue paper and sent in a sealed cardboard tube. When you open the package, make sure you handle the work carefully as it is a very delicate product. 

6-DELIVERY

If you live in Spain, please allow up to 5-7 working days for delivery. If you live outside Spain, please allow up to 20 working days for delivery. We post your orders out as soon as we can. In any case our responsibility can not be engaged in case of delay. The delay does not give you the right to cancel the order, to refuse it or to claim damages.

We cannot accept responsibility for parcels damaged during shipping. Risk of loss and damage is passed on to you once the parcel is in the possession of the postal service or courier. If parcels go missing or are returned to us as unclaimed – because the address you provided was incorrect or inaccessible, or because you didn't collect the parcel from a delivery depot in time – additional payment will be required to arrange a second shipping. If we notice the address is incomplete before shipping, we'll do what we can to contact you for the full address. 

Prints are sent tracked, and a tracking number will be emailed upon dispatch of the order.

Please be aware that International Shipments can be subject to customs delays that affect our delivery times and are out of our control, please also read the information regarding customs duties below.

All shipments outside the EU may be subject to import duties and taxes, which are levied once a shipment reaches that country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. If your order does incur import duties and taxes by your local customs authority in your country, then these will need to be paid directly by you to them/the courier before they will release your shipment to you. Customs policies vary widely from country to country, so you may want to contact your local customs office for further information. You agree to indemnify us in full in respect of any such duties and taxes.

This Policy was last updated in May 2023